Privacy Policy
Information Collection and Use
VEXELIZE collects information you provide directly to us when you make a purchase, create an account, subscribe to our newsletter, or contact our customer service team. This information includes your name, billing and shipping addresses, email address, phone number, and payment details. We use this information to process your orders, communicate with you about your purchases, and provide you with relevant marketing materials if you have opted in to receive them.
Data Protection and Security Measures
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We regularly review our security procedures to consider appropriate new technology and methods.
Third-Party Service Providers and Data Sharing
VEXELIZE shares your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving you, so long as those parties agree to keep this information confidential. This includes payment processors, shipping carriers, and marketing platforms. We do not sell, trade, or otherwise transfer your personally identifiable information to unrelated third parties without providing you with advance notice and the opportunity to opt-out.
Cookies and Website Tracking Technologies
Our website uses cookies, which are small files that a site transfers to your computer's hard drive through your web browser. These cookies enable the site to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction. You can choose to disable cookies through your browser settings.
User Rights and Data Access
You have the right to access, correct, or delete the personal information we hold about you. You can update your account information directly through your account settings on our website. To request a copy of your data or for its deletion, please contact us at support@vexelize.com. You can also unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email we send you or by contacting us directly.
Policy Updates and Notification of Changes
VEXELIZE may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We will notify you of any material changes by posting the new policy on our site and, where appropriate, we may also email you. We encourage you to review our privacy policy periodically.
Children's Online Privacy Protection Act Compliance
VEXELIZE is in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not knowingly collect any information from anyone under the age of 13. Our website, products, and services are all directed to people who are at least 13 years old or older. If we learn that we have collected personal information from a child under the age of 13, we will delete that information immediately. Parents or guardians who believe this has occurred should contact us.